About Practical Maintenance Services

Our story

Our story began in 2014 as a mould remediation company, driven by a passion for creating healthier environments. As we gained expertise and built a reputation for excellence, we expanded our services into the general maintenance business a few years later. Being a family-owned company, we bring a personal touch to every project, treating our clients like an extension of our own family.

Over the years, we have had the privilege to serve a diverse range of clients, including those in the mining and government sectors.

Our commitment to delivering top-notch service and exceeding expectations has allowed us to forge lasting relationships and establish ourselves as a trusted partner in the maintenance industry.

What’s important to us - safety and cleanliness

Practical Maintenance Services have several core principles that guide our work and define what is important to us.

Firstly, we prioritise exceptional customer service. We understand that each client has unique needs and expectations, and we are committed to providing personalised attention and prompt communication throughout every project. We strive to establish strong relationships built on trust, reliability, and transparency, ensuring our clients feel valued and informed every step of the way.

Secondly, quality craftsmanship is at the heart of everything we do. We take immense pride in delivering work of the highest standard, consistently meeting, and exceeding industry benchmarks. From routine maintenance tasks to complex jobs, our skilled team members are dedicated to precision and attention to detail.

We combine our expertise with the use of top-quality materials and advanced techniques to ensure the longevity and durability of our work. Customer satisfaction and the long-term integrity of our projects are paramount in our commitment to quality.

Our Values

By upholding these values, we aim to provide an exceptional experience for our clients, where their needs are met with professionalism, excellence, and a dedication to achieving the best possible outcomes.

Safety

The safety of our clients, employees, and the environments we work in is paramount. We prioritise implementing and maintaining rigorous safety protocols and practices throughout our operations. We are committed to creating and maintaining a safe work environment and adhering to all relevant health and safety regulations.

Integrity

We conduct our business with the utmost integrity, acting honestly, ethically, and transparently in all interactions with our clients, partners, and employees. Trust is the foundation of our relationships, and we are committed to upholding the highest standards of professionalism and accountability.

Reliability

Reliability is at the core of our operations. We understand the importance of being dependable and consistent in meeting our clients' needs. We honour our commitments, adhere to agreed-upon timelines, and ensure open lines of communication. Our clients can rely on us to deliver on our promises and consistently provide exceptional service.

Our team

Mark White

Mark White is a dedicated Director in a family business, specialising in mould remediation, asbestos removal, and HVAC repairs and replacement for over 13 years. With a hands-on approach to his work, Mark actively involves himself in every aspect of the business, ensuring the highest level of quality and customer satisfaction.

Driven by a strong sense of self-motivation, Mark consistently strives for excellence in his field. His deep passion for his work is evident in his unwavering commitment to providing safe and healthy environments for clients. He approaches each project with a meticulous attention to detail, ensuring that every task is completed to the highest standards.

Mark’s empathic nature sets him apart as a director. He understands the concerns and anxieties that clients may have when dealing with mould, asbestos, or HVAC issues. With his ability to connect with others on a personal level, Mark effectively addresses their needs and provides tailored solutions that prioritise their well-being.

As a hands-on director, Mark leads by example, working alongside his team to ensure a seamless execution of projects. His leadership skills and collaborative approach foster a positive and productive work environment, where each team member feels valued and motivated to deliver outstanding results.

Beyond his professional pursuits, Mark understands the importance of work-life balance. He actively engages in activities that bring him joy and recharge his energy, which ultimately enhances his ability to excel in his role. His genuine passion for his work extends into his personal life, as he continually seeks opportunities for growth and learning within his industry.

Mark White’s self-driven nature, passion for his work, and empathic approach make him an exceptional Director in the family business. His commitment to excellence, coupled with his ability to connect with clients and inspire his team, sets him apart as a trusted professional in the field of mould remediation, asbestos removal, and HVAC repairs and replacement.

HOLLIE WHITE

Hollie White is an accomplished Operations Manager with a wealth of experience in overseeing the operations of a family business. With six years of dedicated service in her role, Hollie has played a pivotal role in the success and growth of the organisation.

Driven by her unwavering commitment to excellence, Hollie approaches her responsibilities with a tireless work ethic and a passion for delivering exceptional results. Her deep understanding of the intricacies of managing day-to-day operations allows her to effectively streamline processes, optimise efficiency, and drive business success.

As an integral part of a family business, Hollie brings a unique perspective and a personal investment in the organisation’s success. She takes pride in upholding the family legacy while embracing innovation and adaptation to meet the evolving needs of the industry.

Hollie’s passion for her role extends beyond her professional duties. She is deeply invested in the success and well-being of her team, fostering a collaborative and supportive work environment. Her natural leadership qualities and ability to motivate others contribute to a positive workplace culture where individuals feel valued and inspired to excel.

In her personal life, Hollie remains dedicated to continuous growth and development. She actively seeks opportunities to expand her knowledge and skills, staying up to date with industry trends and best practices. This proactive approach ensures that she remains at the forefront of her field, ready to implement innovative strategies and drive further success for her family business.

Hollie White’s drive, passion, and dedication to her family business have made her an invaluable Operations Manager. Her ability to navigate complex operations, inspire her team, and adapt to changing circumstances sets her apart as a respected leader in the industry. With a strong foundation built on family values and a commitment to excellence, Hollie continues to steer the organisation towards continued growth and success.